A Rundown Floor in West Hartford Went Through an Amazing Transformation Thanks to Our Stone Cleaning Crew

November 13, 2023

A stone surface can provide an unmatched sense of poise in exchange for regular cleaning and maintenance. A homeowner in West Hartford understood the responsibility of maintaining the floors of her wide living room area. The large expanse of stone required a lot of dedication, and the homeowner reached a point where her cleaning efforts were not meeting the desired expectations. No matter how much time she took solely to clean the floor, she couldn't make it shine like it had when she first bought her house.


The homeowner opened up to the neighbors about her concerns, and someone recommended contacting Sir Grout Hartford. This worked great for the homeowner since she was unsure about trying other cleaners that she knew nothing about. So, she went online to learn more about our stone cleaning in West Hartford and contacted our specialists via our scheduler.

On the appointed date, our techs went to the client's house to look at the floor. Despite all the light coming from outside, the stone surface looked dull and lifeless. The tiles had no shine and our crew found mild signs of etching after taking a closer look. They explained that many cleaners have harsh ingredients that can eventually weaken the grain of delicate stone surfaces. These products can't remove the etch marks from the tiles and repeated use will only cause discoloration on the stone. The client was worried that her previous efforts had caused permanent damage to the floor, but our techs were quick to reassure her. Sir Grout's professional equipment was enough to provide a deep cleaning service and restore the tiles' natural smoothness, so we put our services at the client's disposal after outlining our restoration methods. Grateful for the opportunity, the client set up a new date for the job and our techs agreed to visit her house later that week.

A few days later, our techs were at the client's living room floor, once again. They began the process by applying a stone-safe cleaner on the surface. With the help of a high-speed scrubbing machine, our specialists wiped out spill stains, embedded dirt, and a thin layer of dust that had formed on the area that was closest to the entrance. Our cleaner has a quick effect that works through the most stubborn stains without causing unnecessary surface damage, so it can be used without bringing harsh formulas into the mix.

To complete the restoration of the stone tiles, our specialists honed the floor with three sets of diamond pads, adjusting the level of grit until all the surfaces had a striking matte finish. Then, they used special powders to polish the tiles, creating a soft glow that spread to all parts of the living room floor.

For the last step, our techs buffed the floor with stone sealant to enhance its durability against external damage. This sealant not only keeps the stone looking brand new for weeks, it also provides the best protection against soil, mold, mildew, grease, and product residue. After spreading the sealant to all parts of the flat surface, the details on the tiles could be seen from a distance, making the whole room appear wider and more inviting.

The client was delighted by our work on the floor. She praised our crew's expertise and took her time admiring the tiles from all angles, remarking on the effect they had on the entire living room area.

Before leaving the house, our specialists shared some additional cleaning tips to help preserve natural stone surfaces. Stone can withstand many elements and years of wear and tear, but the wrong cleaners can still cause lasting damage. The best alternative to deal with these problems is by using pH-neutral products like Sir Grout's Natural Hard Surface Cleaner. You can use our cleaner as many times as you need without worrying about discoloration or etching on the stone. It's effective against stains of all sizes and it won't contaminate your home with toxic fumes. Our techs also recommended to be careful while wiping out old stains because it's not rare for homeowners to scratch the tiles without realizing it. With the right cleaners, marks can be removed without scrubbing too harshly, but it also helps to use non-abrasive tools like a towel or a terry cloth.

It's generally easier to prevent moisture buildup inside a living room since it tends to be one of the most open spaces in a home. Still, our techs recommended to avoid the accumulation of dirt caused by foot traffic and to clean after each spill, even when the resulting stain isn't big enough to cause a mess. The client found all the recommendations very useful to fill in the gaps in her cleaning routine. She thanked our crew and promised to recommend our services around the area.

You can always count on Sir Grout Hartford to get the most amazing results in all your stone surfaces. We specialize in the restoration of floors, showers, countertops, and more, using the most advanced equipment and decades of combined experience to deliver the best results. If you want to revamp your floor, or any other high-traffic surface in your home, you can call (860) 781-6480 for more information or schedule a free quote online. Also, be sure to subscribe to our newsletter so you don't miss out on our latest promotions and updates. If you want to revamp the most active parts of your home, Sir Grout Hartford is here to make it happen!