New Haven Stone Cleaning: Providing the Best Restoration Service for Natural Stone Floors

April 20, 2020

A resident from New Haven, CT contacted us because the condition of his travertine floor was not ideal. He was hosting a party for his friends and family. While preparing the house, he noticed the floor looked dull and unappealing. The owner needed a quick solution, so he tried using some DIY cleaning routines he found online. Unfortunately, his efforts provided no positive results.


After his unsuccessful cleaning attempts, he decided to hire professionals. Thankfully, he called one of his friends who was a former Sir Grout Hartford client. She recommended our New Haven Stone Cleaning service, saying we were the best in town. Our loyal client advised him to visit our website to get more information. He followed the advice and visited our site. After browsing our picture gallery, he was convinced we could help. He filled out the "Request a Quote" form and asked for a free in-home consultation.

Shortly after his request, we visited his house to evaluate the condition of the floor. We immediately noticed the lackluster appearance of the tiles. We explained this kind of natural travertine has a textured surface. Unlike polished or smooth travertine, it collects dust and dirt easily. For this reason, cleaning this surface can be a challenge, and oftentimes, the damage requires professional attention. This kind of travertine is also installed with wider grout lines. Since grout is porous, soil can discolor and stain it quickly. When this happens, it can look dark and unsanitary. We can solve this problem with cleaning, but we apply our exclusive ColorSeal to prevent future damages as well.

After finishing the evaluation, we concluded that conventional methods wouldn't provide the result the owner was looking for. The restoration required Sir Grout's hard surface expertise and professional equipment. We offered a stone cleaning service to rectify all the problems and improve the travertine with a new look. The owner was pleased with our proposal, so he decided to hire us and we set up a date for the job.

We returned a few days later to restore the travertine floor. To begin the job, we cleaned the surface using our exclusive product and a high-speed scrubber. Our stone-safe cleaner doesn't contain any harsh properties and it's made with high-quality ingredients. Our product also effectively loosens the soiling from the floor, and our machine scrubs it out. After that, we wet vacuumed all the dirty water to get it all out. Once we finished cleaning, we were ready to hone the stone. We prepared and ran three sets of high-end diamond pads, each with increased levels of grit. With this procedure, we successfully repaired the travertine. Our honing process removes all the damage from the surface and gives the stone a new finish.

For the final step of the restoration, we applied a coating of our top of the line sealant, ColorSeal. Our superior product offers long-lasting protection against soil and stains. It wards off dirt, grime, and other external agents, making maintenance easier and faster. ColorSeal also improves the grout with a uniform color, giving the entire surface a refreshed look. When we finished, the floor had a fantastic brand-new appearance.


Our client was very happy with the results. The owner praised our work, saying we had achieved a remarkable restoration. He was pleased because the job had been fast and efficient. After thanking us, he assured us he would recommend Sir Grout Hartford to his friends, family, and neighbors.

Travertine tiles are beautiful and stylish, offering a superb choice for floors. Although the stone is sturdy and durable, it requires proper care in order to prevent damages. Following Sir Grout's recommendations is essential to keep these surfaces looking great. We suggested setting up a weekly cleaning routine. For this task, it's best to use only pH-neutral soap-free products like Sir Grout's Natural Hard Surface Cleaner. Our product doesn't leave residues and offers many benefits. It is non-toxic and safe for everyone in the house, including pets. We don't recommend using soap-based cleaners or substances with acidic properties. These products contain agents that can cause damage and produce negative effects on the stone.

Apply the cleaning solution with a clean mop and let the floor dry completely before entering the room again. Keep children and pets away from the wet surface.

Leaving spills to dry on the surface can lead to staining. To prevent deterioration, wipe any spill quickly. Keep absorbent cloths nearby for easy access, especially during wet or snowy seasons. Don't use abrasive tools like steel wools because they can scratch the stone. To minimize the accumulation of dirt, place a doormat near exterior doors. Make sure to shake the mat frequently to remove dirt.

As you can see in the before and after pictures, Sir Grout Hartford's superior restoration process provides excellent results. Our top-notch stone cleaning service can revitalize any natural stone with a brand-new look. As a leading company in the hard surface restoration industry, we have years of experience and reliable solutions at your disposal. Don't hesitate to contact us by calling (860) 781-6480 or by filling out our "Request a Quote" form for a free consultation. Please subscribe to our newsletter if you wish to receive our latest info and promotions.

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